Third-Party Record Requests
The healthcare provider has retained RRS Medical to manage the duplication and transfer of medical records.
TO REQUEST MEDICAL RECORDS
You can submit your request via email to mrr@rrsmedical.com. Please include all supporting documentation, including a complete HIPAA authorization and contact information for billing and questions.
TO ACCESS MEDICAL RECORDS OR PAY AN INVOICE
Whether you have received a username and password or an invoice for medical records, please click on the link below to proceed. You can choose from the following options:
A. Log in to your account (if you have a user name and password)
B. Sign up for an account (if you have an invoice)
C. Pay invoice without logging in (per the “Pay” link)
Questions?
Please contact RRS Customer Service at 484-468-1299 or email us at status@rrsmedical.com.
GENERAL INQUIRIES
If you have general questions or would like to inquire about the status of your records request, please complete the form below.
Please do not provide any health-related or sensitive information in this form.
“RRS Medical handled my requests quickly and without delay, which has been a huge plus as there has been no delay in submitting medical documents for my claim.”
—Patient review
“RRS Medical handled my requests quickly and without delay, which has been a huge plus as there has been no delay in submitting medical documents for my claim.”
—Patient review