ROI ServicesFrom People Who Care
Chief Executive Officer
A graduate of Trinity College, Hartford, Zack was a director at Deutsche Bank, co-founder of Infamous Brewing Co. in Austin, Texas, and managing partner of Claremont Square Capital Partners. He has served as RRS Medical CEO since May 2018 and regularly volunteers at The Bridge Homeless Recovery Center.
Chief Operating Officer
With the company since 1999, Nick’s contributions to the RRS Medical team have been critical to the company’s growth. Nick served in multiple positions in operations and systems development prior to becoming Chief Operating Officer.
Vice President of Implementation
James attended Montgomery County Community College. After working as a manager at UPS, James joined RRS Medical as a client services manager and then Vice President of Client Services. He has been Vice President of Implementation since December 2019.
Vice President of Client Experience
A graduate of the University of Maryland and fluent in Spanish, Polly held positions at Merz North America, Pivot Health Advisors and physIQ before joining RRS Medical as Vice President of Client Experience.
Vice President of Compliance and Education
With an MS from Ferris State University, Sue is licensed and certified as a CDIP (Clinical Documentation Improvement Practitioner), CCS-P (Certified Coding Specialist) and AHIMA ICD-10 Trainer. Prior to coming to RRS Medical, Sue worked at Spectrum Health and The Christ Hospital Health Network.
A graduate of Saint Joseph’s University, Erivan K. Haub School of Business, Nicholas worked at Right Management, Talley Management Group, Inc. and Open Systems Healthcare prior to joining RRS Medical as Controller.