Patients: An Overview
Frequently Asked Questions
Why am I being billed?
Patient information is property of the attending physician. Patient has the right to this information but must pay for the cost to reproduce according to New Jersey State Law Act 8:43, A-13.5. A fee of $1.00 per page up to 100 pages not to exceed $100.00 plus actual postage cost. There is also a $10.00 search fee to locate file.
Can I pick up my records in
YES - TOG has retained the professional services of Record Reproduction Service to help facilitate the process of Release of Information. They have established an efficient process of getting you your records in a timely fashion. Records can be faxed or mailed to you directly or your medical provider. You may also pick records up at the 1225 Whitehorse-Mercerville
How long does it take to get
Record requests can take up to two weeks. Actions of the requester can help shorten the timeline by following instructions and completely filling out forms.
Can I have my records sent
to my home?
Y -by completing the form provided by RRS along with the authorization, RRS will forward your records to your home via USPS.
Can I get copies of my MRI's
- MRI's and X-rays are captured in an electronic format and are available on a CD ROM.You may request a copy on CD-ROM that contains embedded viewing software.
Can I get multiple copies of
-You can order as many copies as you wish. A fee will be incurred for each copy requested.